B.BEAT STARTUP PROBLEM

If your B.Beat do not start and appears the message “Startup Problem” or “Boot failed”

SOLUTIONS:

Try to disconnect the HDMI cable, if connected
Verify that you are using the original USB-C power adapter that is the B.Beat original box
If the power adapter is the original one, try replacing it. Use a USB-C power supply for PC (Win or MAC) or for Tablet that follows one of these specifications:
- 5.0VDC / 4000mA ( or 4A )
- 5.1VDC / 3000mA ( or 4A )
- Avoid using battery chargers because they often don’t have enough power to supply BBeat.
  A USB-C power supply will never damage B.Beat.

If B.Beat still does not work, contact support through this form

Note: if it does not boot and you just upgraded directly from version 3.0 or lower (was built-in into B.Beats until Oct-23) to a higher version, when contact support, indicating this matter.
If you already use the 3.5 or higher, ignore this point.

B.Beat does not start, nothing appears on the LCD, the blue key light continues running in circle

SOLUTION:

Use a USB flash drive smaller than 32 GB, formatted with the FAT32 file system.
Download the boot_usb.scr file from this link
create, in the root folder of a USB flash drive, a folder named upd (lowercase)
copy the downloaded file boot_usb.scr file into the upd folder. At this point, the USB stick contains the upd folder with the boot_usb.scr file inside.
Insert the USB flash drive into the powered-off B.Beat.
Turn on B.Beat. Wait 45 seconds for the device to boot normally, then remove the USB flash drive.

If the above procedure works, it is strongly recommended to update B.Beat with the version currently being distributed.
Follow the instructions under this link

If you have not resolved this, contact support through this form

B.BEAT STARTUP PROBLEM

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